01

Tasks & Responsibilities

- Supervises after sales issues including Warranty, Spare parts, Installation service, Maintenance contracts, Overhauling service and Repowering service
- Ensures the maintenance and availability of technical data relating to specifications, installation and operation of Power Systems to sales representatives and installation / application engineers.
- Provides logistics and technical assistance on delivery installation commissioning and starting up of sold equipment.
- Supervises revisit activities, and reviews technical related problems to monitor performance of engines and equipment and coordinate action for problem resolution.
- Liaises with consultants, end users and contractors during the execution of different types of installation/projects.
- Ensures the availability of the latest version of technical specifications of all local and foreign supplies, and ensure their adequacy for the required application.

- Supervises the preparation of operation and maintenance instruction, as built drugs, electric diagrams, etc., and ensure the filing of such documentation with copies to the customer.
- Follow up on warranty issues, and review service and preparation expenses.
- Communicates with supplier technical issues relating to equipment to be installed.
- Participates in scheduling and technical preparation for equipment delivery.

- Prepares layout drawings and installation instructions to be submitted to the customer/consultant/contractor.
- Reports to his manager on work progress.

- Plans his weekly work program in conjunction with his manager.
- Visits customers to present SDMO products and answers all technical and commercial inquiries.
- Participates in quotations preparation, tender documents study and proposes terms of payment for his manager review and approval.
- Presents technical publications and drawings, as appropriate, to customers and explains SDMO generator’s advantages.
- Assists to solve customer problems.

- Maintains his tools and test equipment in top shape, and carry out periodic repairs and calibration to ensure the proper functioning of the said equipment.

Qualification and Experience


- Minimum of 2-4 years related experience.
- B Sc. in Engineering (Electrical/ Mechanical).
- PC Skills

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 02

Tasks & Responsibilities

- Plans his weekly work program in conjunction with his manager to cover the customers list assigned to him and related pending deals.
- Prospects for new customers who might be interested in company products.
- Visits customers to present the company products and answers all technical and commercial inquiries.
- Participates in quotations preparation, tender documents study and proposes terms of payment for his manager review and approval.
- Attends tenders and answers all related questions.
- Liaises with consulting engineers as requested.
- Obtains customers purchase orders and collects company dues L/G’s after finalizing deals.
- Investigates particular customers when required.
- Presents technical publications and drawings, as appropriate, to customers and explains SDMO generator’s advantages.

- Participates in generator’s delivery to customers as required.
- Keeps track on competitor’s products, prices and commercial terms and reports, in writing, to his manager.
- Interfaces with his after sales supervisor to exchange information and coordinate approach to customers.
- Reports his daily activities and refers any difficulties/problems to his manager for action.
- Assists with the solution of customer problems.

Qualification and Experience

- Minimum of 2-4 years related experience.
- B Sc. in Engineering (Electrical/ Mechanical).
- PC Skills.

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